Company’s vision is to enable Enterprise’s offer Digital Financial products to their customers. We work with Wallets, Mobile Operators, Ecommerce companies, FIs and Banks to enable them in their journey to offer Digital financial products.
We are looking for a Product Manager who will be the Product Owner supporting Multiple Banks build and deliver D2C products to their customers on our Platform.
-Work with clients on drafting & finalizing BRDs
-Break down BRDs into Stories and Tickets
-Derive & achieve intuitive channel experiences for customers
-Create comprehensive documentation and Product collaterals
-Track all deployments to ensure product is working as expected
-Be the customer success manager in ensuring clients business objectives are met in using our Platform
-Work with clients on going enhancement and Support requirements and deliver the same
-Be the SME for the client.
-Follow through launches meticulously, drive clear deadlines and faster closure
Data driven & Hypothesis driven approach to creating features/ functionalities
-Demonstrated ability to use data to drive critical results
-Knowledge of Lending products and end to end customer lifecycle of end customers who have taken a loan
-End to end Loan lifecycle from product creation/origination/collections
-Working knowledge of Loan accounting
-Developing product documentation, user stories and other relevant material required.
-Manage the Scrum and Product Delivery process.
-Experience in working in non traditional financial services space Behavioral:
-An excellent team player to work with global matrix teams across time zones
-Good verbal and written communication skills
-Ability to present ideas/thoughts to wider teams and between various stakeholders Persuasive
-Ability to work under pressure
-Ability to think strategically and also grounded enough to operationally discuss with on ground teams in building roadmaps/features
-Bonus points for ability to draft wireframes on their own
-Business process modeling for lending journeys
-Integration assessment for ecosystem
-Accounting knowledge for loan management system configuration
-Product release note documentation
-API documentation
-Business case drafting
-Competitor analysis
-Project management to track timely delivery of product milestones
-Measurement of product KPIs such as drop off rates, customer bottlenecks, API failures
-Collaborate with the roadmap team to push back implementation features to roadmap
-Create and own UAT plan with customer and internal stakeholders
-Communication of project outcomes with senior management
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